- To consistently provide testing service related to environmental pollution parameters that conform to customer as well regulatory requirements
- To provide accurate, reliable and repeatable results by applying suitably validated methods through technically competent staff
- To ensure the compliance to specified and implied standard of quality such as ISO/IEC 17025:2017 and IMS (ISO 9001.ISO:14001 & OHSAS) Certification.
- To enable testing personnel making familiarize with the quality documentation and implementation of the policies and procedures in day-to-day working.
- To strive for work culture resulting in continual improvement in quality of service related to laboratory functions by enabling the personnel involvement at all levels.
- To maintain high degree of professional ethics, operational integrity, confidentiality, impartiality and consistency of operation.